Cookie Policy


This is the Cookies Policy for the website hosted at ("our/the site") and the Jordan International Bank online banking App ("our App"). The site and our App are operated by or on behalf of Jordan International Bank PLC ("Jordan International Bank", "we", "our" or "us"). We are registered in England and Wales under company number 01814093 and our registered office address is at Almack House, King Street, London, England SW1Y 6QW.

We are committed to protecting and respecting your privacy. This Cookies Policy sets out our use of cookies on our site and App. It should be read in conjunction with our privacy policy.

Our use of cookies

Our site and App uses cookies to collect and store certain information. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive or mobile device to store and sometimes track information about you. Cookies enable you to be remembered when using that computer or device to interact with websites and online services and can be used to manage a range of features and content as well as storing searches and presenting personalised content.

Our site and App uses cookies to distinguish you from other users of our site and App. This helps us to provide you with a good experience when you browse our site and App and also allows us to improve our site and App.

We use these cookies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.

Controlling the use of cookies

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that and your help screen or manual will tell you how to do this. We also give you information about how to disable cookies here below. However, you may not be able to take full advantage of our site and App if you do so.

Cookies can be first party or third party cookies:
• First party cookies. These are cookies that the website/ app you are visiting places on your computer/device
• Third party cookies. These are cookies placed on your computer/ device through the website/app, but by third parties, such as Google.

We use the following type of cookies on our site and App:
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site/App when they are using it. This helps us for our legitimate interests of improving the way our site/App works, for example, by ensuring that visitors are finding what they are looking for easily. These are third party cookies.

We also use the additional type of cookie on our App:
Functionality cookies. These cookies allow the App to remember choices/changes you make, for example to text size, and provide enhanced, more personal features. These are third party cookies.

Disabling cookies:
The effect of disabling cookies depends on which cookies you disable but, in general, our site/App may not operate properly if all cookies are switched off. If you want to disable cookies on our site and/or App, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:

For Microsoft Internet Explorer:
1. Choose the menu "Tools" then "Internet Options"
2. Click on the "Privacy" tab
3. Select the appropriate setting

For Google Chrome:
1. Choose Settings > Advanced
2. Under "Privacy and security," click "Content settings"
3. Click "Cookies"

For Safari:
1. Choose Preferences > Privacy
2. Click on "Remove all Website Data"

For Mozilla Firefox:
1. Choose the menu "Tools" then "Options"
2. Click on the icon "Privacy"
3. Find the menu "cookie" and select the relevant options

For Opera 6.0 and further:
1. Choose the menu Files"> "Preferences"
2. Privacy

Where you have not set your permissions, we may also separately prompt you regarding our use of cookies on the site and App.

You can find more information about the individual cookies we use, the purposes for which we use them and there expiry periods here:

  • _ga
    • Third party (Google Analytics)
    • Purpose - Performance
    • Expiry - 2 years
  • _gid
    • Third party (Google Analytics)
    • Purpose - Performance
    • Expiry - 24 hours
  • _gat
    • Third party (Google Analytics)
    • Purpose - Performance
    • Expiry - Immediately
  • _bfXXXX
    • Third party (BankFast Online)
    • Purpose - Performance
    • Expiry - Session life span (usually 30 minutes)
  • sst-cookie-banner-shown
    • Third party (BankFast Online)
    • Purpose - Functionality
    • Expiry - 1 month from access date.
  • sst-increase-font
    • Third party (BankFast Online)
    • Purpose - Functionality
    • Expiry - 1 month from access date.
  • jib_disclaimer
    • First party cookie
    • Purpose - Functionality
    • Expiry - 500 days from acceptance.